First Time Visitors To Our New Website
Primary member - your member number is your username.
Spouse - your username is your member number with an "A" afterwards. For example, if your member number is 1234, your username is 1234A.
If you have a 5-digit member number just use your member number and add an "A" afterwards (for example, if your member number is 12345, your username is 12345A).
If your member number is not recognized, please try entering a "0" before your number. Example, if your member number is 1234 try entering 01234
Your last name is your password. It is case sensitive (for example, if your last name is Smith, then your password is Smith).
If your last name has any special characters (hyphen or apostrophe), the hyphen or apostrophe must be entered (for example, O'Donnel).
After logging in, you will be prompted to change your password to something more secure. You will also have the option to change your username.
If you have any problems logging into the website please contact:
Henry Wise, Assistant General Manager firstname.lastname@example.org (216-295-5520).